WIZE Access App

Functions

• Login on WIZE Platform access
• Login on WIZE eBanking access
• Login on WIZE mobile banking access

1. Download App

Download the Access App on your smartphone :

2. Register App

On the first app start, you need to register your account through your existing WIZE platform / eBanking simply by scanning a QRCode.

Registration Process

• Login to your WIZE Platform/ebanking Website using your existing credential or with the one-time password provided by your relationship manager
• Go to the “Access App” tab/menu
• Scan the QRCode with your Access App
• Follow the guided process from the Access App
• You’re ready ! Now your WIZE Access App is activated for both Web & Mobile accesses

Security Level

• A personal NIP code or FaceID is protecting your Access App
• The authentication process is verified through an highly secured channel
• The App is periodically updated with the latest security enhancements.

Compatibility

• Mobile phone with iOS version 13 and upper, Android version 7 or upper

Q&A

• I lost my phone, what risk of having an unauthorized person using my Access App ?
  • Your phone is generally locked with a PIN or FaceID, so no way to unlock it and use the Access App.
  • If your phone is unlocked in any way, the Access App adds a second PIN or FaceID process to validate any authentication process.
  • Reach your relationship manager to “reset” your access so you can restart with the “Register App” process on a new phone.
• I have a new mobile phone, how to have the Access App registered ?
  • Reach your relationship manager to “reset” your access so you can restart with the “Register App” process on a new phone.
• I have 2 mobile phones, can I have both registered ?
  • No, only one is allowed